Emergency Hospital Open 24 Hours a Day

Cali Hicks

Cali Hicks

Associate Practice Manager

My name is Cali Hicks, and I am the Associate Practice Manager at the Riverview Animal Hospital. I am an accomplished operations professional whose strong passion for animal care mixed with my drive of leading teams who execute a mindful and high-quality experience has led me to be a part of the amazing team at Riverview Animal Hospital.

Being a dog mom of two, I understand the important relationship between a pet owner and their veterinarian. When our clients are faced with situations where their pet is ill, the kindness and empathy that is received from our hospital team are extremely important, and we take this responsibility seriously. My goal is to continue the hospital’s mindset that every pet we aid is treated as if it were our own furry children while ensuring that all our clients have the support system they need during their visits.

My favourite thing about the Riverview Animal Hospital is the passion that each and every associate has for our patients' wellbeing. Our Doctors are committed to continued growth and learning to ensure that they can provide the best care possible, giving our patients the best quality of life.

In my free time, you can find me with my two dogs Zelda and Loki. Whether it is getting outside for exercise or going for a drive, we are always together having fun. I enjoy cooking, watching movies and spending time with my family.


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Riverview's Amazing Assistants

Since starting work here at Riverview Animal Hospital, I have had the pleasure of working with so many amazing people.

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Riverview Animal Hospital is committed to doing everything possible to combat the COVID-19 (coronavirus) outbreak.

As part of this commitment, effective immediately, Riverview Animal Hospital will be instituting the following precautionary protocol to minimize the risk of COVID-19 transmission.

For the safety of yourself, our staff, and the community, clients will not be allowed to enter the building. We have initiated a Closed-Door Policy, we have locked our front doors. Please call 506.387.4015 when you arrive for your appointment. We will meet you outside to get your pet. The exam will take place in our hospital with your scheduled Doctor with communication via telephone. In addition, we are limiting pet food purchases to 2 bags/cases per order. You can also place an order through our Online Store by visiting our website.


- If possible, please call us at 506.387.4015 to let us know you are on the way so that we can be prepared to meet you upon your arrival at the hospital.

- When you arrive, please stay in your vehicle in our parking lot and call 506.387.4015, and we'll come to you.

- If you do not have a phone or your pet's emergency is immediately life-threatening, please come to the front door and ring the bell.


We will no longer have suggested appointment times for urgent care situations.

  • Please continue to call ahead to let us know that your pet is having an emergency and that you are on your way.
  • For our emergency hospital - evenings and weekends will be walk in only. Your pet will be triaged by a Veterinary technician, who will determine the level of care that is needed for your pet. Critical patients will be our top priority, and will be seen first.
  • This will increase wait times for patients that are triaged as non-urgent.
  • Thank you in advance for your understanding.


    Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.