Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Riverview Animal Hospital has recently undergone a lot of changes! Renovations have turned our hospital into a completely new one! Not only have we doubled in size, but we have added new departments within the treatment areas of the hospital.
Xylitol may be a familiar word that you have heard before, or it may be entirely new for you. Xylitol is a sugar substitute that is becoming more common in food products because it has 40% less calories than regular sugar.
Riverview Animal Hospital is committed to doing everything possible to combat the COVID-19 (coronavirus) outbreak.
As part of this commitment, effective immediately, Riverview Animal Hospital will be instituting the following precautionary protocol to minimize the risk of COVID-19 transmission.
For the safety of yourself, our staff, and the community, clients will not be allowed to enter the building. We have initiated a Closed-Door Policy, we have locked our front doors. Please call 506.387.4015 when you arrive for your appointment. We will meet you outside to get your pet. The exam will take place in our hospital with your scheduled Doctor with communication via telephone. In addition, we are limiting pet food purchases to 2 bags/cases per order. You can also place an order through our Online Store by visiting our website.
EMERGENCY CASES
- If possible, please call us at 506.387.4015 to let us know you are on the way so that we can be prepared to meet you upon your arrival at the hospital.
- When you arrive, please stay in your vehicle in our parking lot and call 506.387.4015 , and we'll come to you.
- If you do not have a phone or your pet's emergency is immediately life-threatening, please come to the front door and ring the bell.
WE ARE CHANGING OUR EMERGENCY SYSTEM INTO A TRUE TRIAGE-BASED SYSTEM
We will no longer have suggested appointment times for urgent care situations
Please continue to call ahead to let us know that your pet is having an emergency and that you are on your way.
For our emergency hospital-evenings and weekends will be walk in only. Your pet will be triaged by a Veterinary technician, who will determine the level of care that is needed for your pet. Critical patients will be our top priority, and will be seen first.
This will increase wait times for patients that are triaged as non-urgent.
Thank you in advance for your understanding.
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
