Frequently Asked Questions About our Change in Services
With the increase in pet ownership over the past two years, our team has worked tirelessly to serve our community and the patients that need our care. As the only hospital in the area that incorporates Emergency Medicine, Critical Care, Referral Services and General Practice, we see a large number of patients on a daily basis. While we have attempted to balance the demands of General Practice and Emergency care throughout the pandemic, we realize that it has become increasingly difficult to provide the exceptional service that we expect for our clients and that you expect from us.
Becoming an Emergency & Referral-Only Hospital
To ensure we continue to provide the high level of service our community expects, we have made the difficult decision to close our General Practice so our team can focus exclusively on treating and caring for pets requiring emergency and referral services. As we continue to provide emergency and referral services for New Brunswick, please know we are always here when your pet needs us the most, 24 hours a day, 7 days a week. As of August 1, 2022, our hospital will only be accepting emergencies and referrals.
Transitioning to Another Primary Care Hospital
We will work with you as you transition to one of the excellent veterinary hospitals in the greater Moncton area. (Scroll down to #9 below to see our list of recommendations.)
Your Questions Answered
We know you have questions regarding these changes and we hope the information below helps provide answers.
SERVICES & APPOINTMENTS